Queue
Every client's requests in one place. Urgent first, then closest to its target, then oldest.
Tools
Announcements, quick fixes, saved replies and renewals for every client.
People
Only people listed here can sign in. Each sign-in uses a one-time code sent by email.
People
0
With an authenticator
0
Administrators
0
Everyone who can sign in
Client Companies
Every company M3awsa Tech looks after. Add a client, then add its people.
This client is disabled. Nobody there can sign in.
Requests
Targets
People
Devices
Renewals
Announcements
Channels
How M3awsa reaches people outside the app, and what did not arrive.
Emails sent today
0
Waiting to be sent
0
Did not arrive
0
Emails that did not arrive
Emails that came in
Automatic jobs
Connect WhatsApp so people can get news about their requests and ask for help there.
Where things stand
For the webhook page in Meta
In Meta, open WhatsApp, Configuration, Webhook. Paste these two values there, then tick the field called messages.
Callback URL
Verify token
Check that it works
Message templates
Used when a person has not written on WhatsApp in the last 24 hours. Until Meta approves them, those updates go by email.
Meta may charge for template messages. See the prices in your Meta account.
Tell us what is wrong in your own words. An engineer will pick it up.
My Requests
Company Requests
Every request from people at your company.
Company Requests
Renewals
Reports
How requests were handled, month by month.
To print or save this page, open the portal in a browser on a computer.
An email about this request was not delivered. The person may not have seen it.